Measuring Success
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Once partners in a supply chain have agreed to work closely together and have developed a shared vision and mutual goals, it is important that they develop and set performance measures, allowing them to measure their progress towards achieving those goals. Many companies have their own internal performance measures and as some of these are shared with their supply chain partners, it can highlight issues occurring in other parts of the supply chain that have an impact on performance and point to areas where joint supply chain action to address these would benefit everyone
Learn how the Argyll Food Producers; Highland Thermo Logistics, Waltons of Oban and Long Lane Deliveries; Mackie's and Taypack; Salmac Sales; and David Sands Ltd and Stephens Bakers tackled this issue.
Key points from this case study:
- Each partner has to be able to see the opportunity and track the impact on their businesses
- For a formal relationship, formal targets and measures are key to success
- Feedback both ways along the chain helps everyone to understand what is required for success and to play their part
Download the full case study as a PDF
